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Thread: GHL Connect IOS sensor data crash

  1. #1
    Join Date
    21.02.2017
    Posts
    24

    Default GHL Connect IOS sensor data crash

    Hello,

    The GHL connect android version works fine for me. When I try on my Ipad, the app connects to the P4 and then crashes on the dashboard. It's due to the sensor data (I believe) because if I quickly open another section of the app (thunderstorm, for example) it loads fine. When I click on sensor data, the app crashes. I believe the reason it's crashing on the dashboard is it's trying to load the sensor data for the sensor widget. Is this a known issue that has not been fixed yet? I'm running the latest version of the app available via itunes.

  2. #2
    Join Date
    09.11.2017
    Posts
    1,476

    Default

    Hi,

    on which iOS Version are you running the App?
    Theres a known issue with iOS 9 and we're fixing this as soon as possible.
    No support or warranty issues over PM! Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.
    Kein Support oder Reklamationsabwicklung über PM! Bitte senden Sie an die Moderatoren nur PMs bei allgemeinen Problemen mit der Verwendung des Forums! Danke dass Sie uns dabei helfen, den Support effektiv zu gestalten.

  3. #3
    Join Date
    21.02.2017
    Posts
    24

    Default

    That's the one it's running! Thanks for the reply.

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