I am attempting to connect to one of my Mitras LX7 with a laptop and USB cable. On a Windows 10 laptop I receive a "Unknown USB Device (Device Descriptor Request Failed)" message and on Windows 7, I receive an "Unknown Device" in the Universal Serial Bus controllers (Device Manager). I followed the instructions on another thread (http://forum.aquariumcomputer.com/sh...request+failed) and manually uninstalled the USB device and then install the GHL drivers with no change. I attempted this procedure on 4 different laptop with the same results. Do you have any additional suggestions.

Mark