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Thread: P4 - problem with multiple level sensors using Y splitter PL-LY

  1. #11
    Join Date
    04.11.2017
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    20

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    Thanks for posting about you having the same problem JunkieHobbo. Hopefully we can get this sorted out soon!


    Vinny / Matthias - attached are three images of my Level Settings, as requested. They are:

    - 2 float sensors, triggered, connected directly to Purple and Green Ports (both sensors are recognised by the P4 correctly)

    - the same 2 float sensors connected via PL-LY splitter to Purple Port (only 1 sensor being recognised, as sensor 1)

    - the same 2 float sensors connected via PL-LY splitter to Gren Port (only 1 sensor being recognised, as sensor 3)


    As previously mentioned, I get the same error no matter whether I use float sensors, optical sensors or the leak detect module.

  2. #12
    Join Date
    04.11.2017
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    Hi Vinny / Matthias. Have you been able to replicate the problem we are experiencing with the P4 level sensors? Do you have any idea how soon it can be fixed?


    Thanks very much.

  3. #13
    Join Date
    21.02.2017
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    13

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    Quote Originally Posted by OzFisho View Post
    Hi Vinny / Matthias. Have you been able to replicate the problem we are experiencing with the P4 level sensors? Do you have any idea how soon it can be fixed?


    Thanks very much.
    Was about to ask the same thing, You beat me to it!

  4. #14
    Join Date
    11.06.2017
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    Kaiserslautern
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    Hello Stephen,

    could you please tell me the version of gcc and the firmware you use on profilux 4.
    No support or warranty issues over PM! Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.
    Kein Support oder Reklamationsabwicklung über PM! Bitte senden Sie an die Moderatoren nur PMs bei allgemeinen Problemen mit der Verwendung des Forums! Danke dass Sie uns dabei helfen, den Support effektiv zu gestalten.

  5. #15
    Join Date
    04.11.2017
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    As per my original post Marc, the P4 arrived with firmware version 7.07 and I encountered the problem with the level sensors with this version. I then updated to 7.08 but the problem still occurs.

    I am using GCC 1.1.0.0.

    Stephen.

  6. #16
    Join Date
    11.06.2017
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    Kaiserslautern
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    We've tested hardware and software without any problems. The users are in 2nd-level-support.
    No support or warranty issues over PM! Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.
    Kein Support oder Reklamationsabwicklung über PM! Bitte senden Sie an die Moderatoren nur PMs bei allgemeinen Problemen mit der Verwendung des Forums! Danke dass Sie uns dabei helfen, den Support effektiv zu gestalten.

  7. #17
    Join Date
    04.11.2017
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    20

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    For the benefit of anyone else following this thread (or reading it in the future), GHL think the problem may be their PL-LY splitter cables so they are sending replacement cables by snail mail.

    I will update here when the replacement cables eventually arrive to let others know if this fixes the problem.

  8. #18
    Join Date
    04.11.2017
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    20

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    The replacement PL-LY cables have arrived and plugging them in immediately resolved the problem.

    Thanks very much for organising the replacements Vinny.

  9. #19
    Join Date
    27.05.2015
    Posts
    2,488

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    Glad to hear things are back to normal.

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