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Thread: Problems

  1. #1
    Join Date
    04.03.2009
    Posts
    189

    Default Problems

    Hi,

    I can not get it to work, it keeps the initial logo. At the end I get a window to send the crash.log (I've already sent).

    I have a nexus with Android version 6.0.1.

    Firmware P4 : 7.08
    Wifi : 6512

    Thanks



    Enviado desde mi Nexus 5 mediante Tapatalk

  2. #2
    Join Date
    27.05.2015
    Posts
    2,488

    Default

    Have you tried to force close the app and restart the phone?

  3. #3
    Join Date
    01.04.2017
    Posts
    58

    Default

    Same problem here.
    Samsung S8+, SM-G955F.
    Android 7.
    restarted phone and app.

    Cash report sent.
    Attached Images Attached Images

  4. #4
    Join Date
    30.03.2011
    Location
    helsingborg
    Posts
    177

    Default

    Same here. Sony z xz premium. Android 7

    Skickat från min G8141 via Tapatalk

  5. #5
    Join Date
    30.03.2011
    Location
    helsingborg
    Posts
    177

    Default

    Updated my Phone to Android 8. Same problem. Reinstalled the app. Restarted Phone. Report sent.

    Skickat från min G8141 via Tapatalk

  6. #6
    Join Date
    27.05.2015
    Posts
    2,488

    Default

    Thanks for sending your reports folks. We'll look into this immediately and find the cause of the problem.

    Vega,
    I've downloaded this on my Samsung S8 also running Android 7.0 and was able to get past the GHL load screen, connect, and make changes. Either way, we'll be taking a closer look at this issue.
    Last edited by Vinny; 01.11.2017 at 18:15.

  7. #7
    Join Date
    24.01.2011
    Location
    Bohus, Sweden
    Posts
    184

    Default

    @vinny

    Same problem

    Checked the firmaware for the WiFi module. I have 6407. The app need V6512. I try to update the WiFi firmware with the BIN file in GCC 1.1.0.0 - but I stil read V6407. Try to download

    WiFi-Firmware-Update-Tool for ProfiLux 4 / Mitras LX7, incl. Firmware V6512 but my antivirus Avast free kicked in - reporting that they block the website because of infection with Win32:Malware-gen att www.aquariumcomputer.com

    However - I´m able to download other files from www.aquariumcomputer.com without Avast kicking in and block. Its only the download link to WiFi-Firmware-Update-Tool for ProfiLux 4 / Mitras LX7, incl. Firmware V6512 that will be blocked.

    Is the file safe - can I close down my avast and download the file?

    Sincerely Lasse

  8. #8
    Join Date
    27.05.2015
    Posts
    2,488

    Default

    Yes, the file is safe to download.

  9. #9
    Join Date
    24.01.2011
    Location
    Bohus, Sweden
    Posts
    184

    Default

    Thank you

    Sincerely Lasse

  10. #10
    Join Date
    24.01.2011
    Location
    Bohus, Sweden
    Posts
    184

    Default

    New firmware - no change - it will not contact. sent chrash report

    Honor 9 Android 7.0'

    Have restarted P4 (Norwegian reset)

    Sincerely Lasse

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