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One of my Mitras keep turning off (or loosing power); I unplugged it from the electrical outlet and plugged it back in to turn it back on. This occurred several times throughout the day. I tried to...

Emergency update of the PAB powerbar firmware solved the problem. Thank you for the help.

I've Powerbar 6D-PAB. The first doser is connected to the S port, and the second doser is connect to the first doser. Both dosers are functioning.

What is the best method of communication for a customer to get a timely support? I also tried email the support team but no response.

Here are the screenshots.
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Any help would greatly appreciated.

Also, tried replacing the network cable (cat 5), and COM light remains off.

PWR is green (blinking), and COM light is off.

Do you also update the firmware via Parrallels?

I installed the GHL Control Center version 1.0.8.6. After the installation, I updated the firmware to version 6.28 that came with the GHL Control Center. The Powerbar 6D does not show up in the...

Any suggestions?

On Nov. 11, I purchased 3 Mitra LH 6200 from AquaCave.com. It appears that I will not receive the LED lights until January 2015. While waiting for the unit to arrive, I would like to have a local...

I want to use both the flow sensor and optolevel senor at the time. To do this, do I connect both the sensors to a Y (split) PS/2-plug?

I followed your instruction, and the second doser is functioning.

I connected a second slave Profilux Doser 1 in a daisy chain to another slave Profilux Doser 1 (The first slave Profilux Doser 1 is connect to the S1-S4 port.). I want to configure the second doser...