New user - unable to connect 3.1N ex to GCC

Am a new user and recently bought a 3.1N ex GHL Profilux used . Still trying to learn a lot from all the posts and stickies out here .
However am stuck at 2 issues :-

1. On starting up the controller without connecting to the PC , I receive this message :-

https://farm5.staticflickr.com/4467/...2ea3f261_n.jpg

I am trying to follow your guide and change the language by navigating to Extras . Am able to navigate inside Extras but don't see the option of "Sprache".

2. Secondly, I downloaded GCC v1.1.0 and tried to connec to my GHL Profilux 3.1 N ex via USB following the guide you have mentioned.

https://www.dropbox.com/s/9i4l79svjv...Guide.pdf?dl=0

From page 6, but it just shows device not connected . On clicking connect, it tries connection and then throws an error message :-

Communication Error!
Error Code:41

I did validate my COM port in Device Manager and its COM4.

Any help will be appreciated to just get me started .

Regards,
Abhishek

I believe the Communication Error is due to the newer version of GCC that I downloaded (v1.1.0) but my Profilux is older version. How do I know the firmware version of my Profilux so that I can download the necessary GCC .

Or even better, how do I update my Profilux version to match GCC ?

Regards,
Abhishek

So I think I might have resolved that issue and now its asking for a PIN which I dont know and neither does the seller remember . This is what its asking on clicking connect :-

https://farm5.staticflickr.com/4472/...63bbc07e_n.jpg

How do I reset the pin and bring everything to factory settings since the profilux too showing the pin issue ?

Regards,
Abhishek

Had a call with Vinny . Problem is I could not even switch to English.
Vinny suggested to run emergency update on the profilux with latest firmware of 6.29.
Followed the procedure and emergency update was successful .
However, on switching it back on it throws a new error - Memory Defective :(

https://farm5.staticflickr.com/4449/...a0b4e90729.jpg

If I go to EXTRAS , its still asking to ENTER PIN .

Sent the mail to Vinny to update him about the situation. I have a feeling that the memory itself has to be changed which is not good at all.

Regards,
Abhishek

Email has been sent with instructions on what to do next.

Instructions on how to reset the PIN can be found in our programming manual.

Hi Vinny,

First of all, thank you so much for the amazing support !!! Literally the best in the industry .

That said, still no luck !! Dropped you an email regarding the same .

Regards,
Abhishek